Core Technology Services

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  • About
    • Definition of Information Technology
    • IT Policies and Procedures
    • HECN Digital Millennium Copyright Act Policy
    • Digital Millennium Copyright Act Policy
    • Careers at CTS
    • CTS Organizational Chart
  • Services
    • @ The Core
    • ConnectND
      • Agreement
      • Videoconferencing
      • Web Conferencing
      • Audioconferencing
    • ODIN Library System
    • Training
      • Microsoft Training
  • Departments
    • Office of the CIO
    • Administrative Services
    • Campus Connection
    • Enterprise Services
    • Financial Systems
    • Human Capital Management Systems
    • Infrastructure and Operations
  • Plans and Reports
    • IT Reports
    • IT Major Projects
  • Initiatives
    • ServiceOne
    • ERP360 Market Analysis
      • ERP Lessons Learned
  • Information Security
  • About

    • Definition of Information Technology
    • IT Policies and Procedures
    • HECN Digital Millennium Copyright Act Policy
    • Digital Millennium Copyright Act Policy
    • Careers at CTS
    • CTS Organizational Chart
  • Services
    • @ The Core
    • ConnectND
      • Agreement
      • Videoconferencing
      • Web Conferencing
      • Audioconferencing
    • ODIN Library System
    • Training
      • Microsoft Training
  • Departments
    • Office of the CIO
    • Administrative Services
    • Campus Connection
    • Enterprise Services
    • Financial Systems
    • Human Capital Management Systems
    • Infrastructure and Operations
  • Plans and Reports

    • IT Reports
    • IT Major Projects
  • Initiatives
    • ServiceOne
    • ERP360 Market Analysis
      • ERP Lessons Learned
  • Information Security

ServiceOne

The ServiceOne Program

 

 

Maturing CTS’ operational functions into an efficient, effective, relationship-based environment where “One” means:

  • importance placed on high quality services.
  • priority given to best practices and processes.
  • partnering with NDUS Institutions to deliver streamlined, customized service according to their unique needs.
ServiceOne Program Status

Quarterly Town Hall Summary Reports

March 2023 Town Hall Summary Report

November 2022 Town Hall Summary Report

July 2022 Town Hall Summary Report

April 2022 Town Hall Summary Report

January 2022 Town Hall Summary Report

Monthly Highlights Reports

043023 ServiceOne Program Status Report

033123 ServiceOne Program Status Report

022823 ServiceOne Program Status Report

013123 ServiceOne Program Status Report

123122 ServiceOne Program Status Report

113022 ServiceOne Program Status Report

103122 ServiceOne Program Status Report

093022 ServiceOne Program Status Report

083122 ServiceOne Program Status Report

073122 ServiceOne Program Status Report

063022 ServiceOne Program Status Report

053122 ServiceOne Program Status Report

043022 ServiceOne Program Status Report

033122 ServiceOne Program Status Report

022822 ServiceOne Program Status Report

013122 ServiceOne Program Status Report

123121 ServiceOne Program Status Report

113021 ServiceOne Program Status Report

103121 ServiceOne Program Status Report

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The work of CTS is core to the mission of the entire university system—for students, faculty, and staff—as we meet the challenges of the 21st Century.
Locations
Grand Forks Office
4349 James Ray Drive
Grand Forks, ND 58203
Fargo Office
1305 19th Avenue North, Rm 193
Fargo, ND 58102
Help Desk: 866-457-6387
Contact Us

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